Tuesday, February 01, 2005

Quotes on servicing the global population and building a company

About 80 per cent of the global population lives in the developing world. These people have low disposable income. Thus, taken as individuals, their buying strength is small but, as a group, they have an enormous potential as a market.
On the other hand, the markets in the developed world are getting saturated and growth is coming down. Hence, if multinational companies were to design products that are inexpensive and cater to this vast segment of low-disposable income consumers, then there is tremendous growth opportunity both in revenues and profits for MNCs.
Key to building a great company?
Good leadership. Great leaders raise the aspirations of their followers; they make people more confident, energetic and enthusiastic.Such leaders make people embrace the adage: a plausible impossibility is better than a convincing possibility.
People, who are motivated by great leaders, dream big, make sacrifices and achieve miracles. It is not sufficient just to have great leaders. We need a mechanism to identify, train, empower and mentor successive generations of leaders. Such leadership training and mentoring has to become the responsibility of the current generation of leaders.
Second, we have to create a grand, noble vision which elevates the energy, enthusiasm and self-esteem of everyone in the company while ensuring that everybody sees a benefit in following the vision.
Third, a company has to benchmark itself on a global scale in every area including sales, production, human resources, R&D and finance. It creates an open and confident environment where first-raters recruit first-raters.
Fourth, a great company continuously measures and improves the following attributes: meritocracy, fairness, justice, openness, speed, imagination and excellence in execution.
Finally, a great company practices an enduring value system, and follows the finest system of corporate governance.