Thursday, August 26, 2010

Influence vs Control

Focus more on influence than on control, steering people in a direction without telling them to do something specific. Steering helps others learn, telling doesn't. Constantly telling people what to do in detail (micro-management) keeps them from learning, and keeps them from being creative and innovative. Allowing people to make their own mistakes and learn from those mistakes takes confidence in the process and a trust in people -- especially when you know the best solution.